DoseMate Support
Operator: 智子科技(三河)有限公司
If you need help with DoseMate, contact support@geeker.net.cn.
Common help topics
- Make sure notification permission is enabled in iOS Settings if reminders are not appearing.
- Check the reminder schedule, frequency, and course date in the medication detail screen if a task does not appear when expected.
- If you changed reminder settings, reopen the app so DoseMate can refresh local notifications.
- If you no longer need a reminder, you can pause, end, or delete the medication inside the app.
Contact details
Email: support@geeker.net.cn
Phone: +86 15101059357
Contact: Owen